Once upon a time, long ago in the early noughties, five Danish entrepreneurs sat huddled in a basement cooking up a master plan to launch the world’s best online takeaway ordering service, connecting delivery restaurants to hungry local surfers. After some initial years of bootstrapped growth in Denmark, the company slowly began to internationalize, starting with takeaway loving Britain in 2006.
Fast forward just eight short years and we have an established, truly international, market-leading brand – and we’re only just getting started. We have activities on four continents, more than 40,800 global restaurant partners and 6.9 million active users with an insatiable appetite for takeaway
Our vision? To make ordering takeaway food online through JUST EAT the norm. It’s a quick, easy and efficient way to order takeaway. There’s no longer the need to root through out-of-date menus or shout your address down the phone to a noisy restaurant kitchen. People can easily search for and order from a range of local restaurants via a single online portal, using the JUST EAT app, a smartphone, laptop or desktop. In turn, JUST EAT gives high street restaurants an online presence, the ability to process online orders and access to JUST EAT’s loyal customer base.
We’ve come a long way since 2001 but, we’re still in the early days of our company’s history – approximately 25% of all takeaway orders in the UK are placed online, so we believe there’s still runway for growth! Our ambition is to continue to build upon this success and become an international success story.
Who we are
JUST EAT plc (incorporated in the UK) is proud to be the world’s leading online takeaway ordering service.
From humble beginnings in a Danish basement, to our recent listing on the stock market, we now operate in 13 countries worldwide. You'll find us in Belgium, Brazil, Canada, Denmark, France, Ireland, Italy, Mexico, the Netherlands, Norway, Spain, Switzerland and the UK. (Remember all those, there might be a flag quiz one day…)
We have over 1,100 colleagues working globally, with our headquarters in the heart of the City of London. Each country has a dedicated local customer care team – with every one of them working their socks off to enhance the joy that ordering takeaway brings our customers around the world.
What we do
We allow hungry local consumers to order in real-time from their local independent takeaway restaurants via a single online portal.
JUST EAT gives high street restaurants an online presence, the ability to process online orders, and access to JUST EAT’s loyal customer base.
In turn, JUST EAT allows consumers to search for and order from their favourite local takeaway restaurants, from Sushi and Vietnamese to Indian and Chinese, via a single online portal. The added benefit is the ability to pay securely online by card, cash upon delivery, or collection.
Orders are transferred in real-time to the restaurant via JUST EAT’s JCT (JustConnect Technology) system for processing.
- Online Presence: JUST EAT gives high street restaurants an online presence and ordering platform to effectively compete with larger chains, without having to incur significant start-up and marketing costs.
- Additional Revenue: Restaurants gain access to JUST EAT’s 9 million loyal consumers who typically order takeaway online twice per month, establishing a new and lucrative revenue stream.
- Convenience: There's no longer the need to root through out-of-date menus or shout your address down the phone to a noisy restaurant. Consumers can simply search for and order from local restaurants via a single online portal, using the JUST EAT app, a smartphone, laptop or desktop device.
- Choice: Consumers are able to pick their favourite restaurant and cuisine type among thousands of outlets.
- Value: Menus are constantly updated with exclusive offers and discounts, allowing consumers to take advantage of the best possible deals.
- Added-Value: We are passionate about providing consumers with more information about restaurants, from food quality to speed of delivery, than is available to those who currently order by telephone or walk in off the street. Real-time independent consumer ratings and reviews for each restaurant mean that consumers can make more informed decisions about where to order takeaway.
Empower consumers to love their takeaway experienceIt’s our mantra – our reason for being. It guides how we operate as a business, the products and services we develop, and how we manage and deliver customer care.
It’s about redefining how, what and where people enjoy takeaway. We want to give consumers choice – from the range of cuisine types and restaurants available to order from, to how they place, pay and receive their takeaway order. It’s about ensuring consumers have all the information they need about their local restaurants at their disposal to enable them to make informed decisions about where to order takeaway.
We want to give people the option to treat themselves – to take a night off from cooking. For too long, the occasional takeaway has been demonized while hours spent slaving over a hot stove has been championed as the only way forward. By giving consumers access to a range of cuisine types and takeaway ordering options, we want to redefine the way that people see and experience takeaway – empowering consumers to love their takeaway experience.