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Skip The Dishes reveals top food delivery trends across Canada during lockdown

Canada’s largest food delivery app, SkipTheDishes has pulled some data around the shifting consumer behaviour it’s seen on the network since March 2020.

With more people working from home and school closures across the country, the routines and schedules of many Canadians have shifted. Some changes they’ve seen include:

Demographics

  • The fastest growing segment of new users are over 65. As delivery has become increasingly important in the lives of Canadians, Skip has seen more sign-ups from the 65+ age range since the pandemic.

Order Times

  • 5pm is the new rush hour. As Canadians increasingly have dinner at home, 5pm is now the most popular time to order.
  • Cravings happen 3-4pm, even while working from home. Since the pandemic, Skip has seen a spike in late afternoon orders.
  • Late evening orders have slowed. 9pm used to be among the busiest, but with more Canadians staying in and fewer gatherings, late evening orders have decreased.
  • Weekdays are more popular than ever. Saturday and Sundays are still popular, but weekdays are experiencing a bump.

Pre-Ordering

  • Dinner pre-orders are up. Skip has seen an increase in customers pre-ordering their meals as Canadians experience less interruptions to their plans to stay home! The most popular time is 5pm.
  • Lunch pre-orders have dropped by almost half as more people are working from home than ever before.

Orders

  • Treat yourself — with dessert. Skip has seen an increase in dessert orders overall as customers find new ways to treat themselves while staying in.
  • Canada has ordered 200,000 cakes. Canadians have been ordering Skip to help them celebrate milestones at home, with New Brunswick leading the way in orders, followed by Quebec.
  • Canada’s most-ordered items:
    • Chicken sandwiches
    • Burgers
    • French fries
  • Other top items ordered by Canadians include:
    • Miso soup in British Columbia
    • Fish and chips in Newfoundland and Labrador
    • Pad thai in Prince Edward Island
    • Butter chicken in Saskatchewan
    • Egg rolls in Nova Scotia
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